A valid card on file or prepayment is required to book any service(s).
When you schedule an appointment you are agreeing to all policies.
booking & Appointments
When you book an appointment I reserve limited time and space just for you; other clients are turned away from your time slot and are scheduled around your appointment. Canceling, rescheduling, no-showing, and service downgrading minimizes the ability to service other clients leaving gaps of unfilled time affecting overall sales potential.
If your schedule is hectic or changes often it would be best to schedule an appointment no more than a few days prior to when you’d like to come in.
If for any reason you need to reschedule or cancel you must do so at least 48 hours in advance of your scheduled appointment time or you will be charged for your booked services.
- Please reschedule or cancel at your soonest convenience through your appointment confirmation/reminder notification or at https://square.site/book/2CXQZA3FH6XC0/megan-phinney-brewer-me (click sign in or my appointments at the top right hand of the page and select the appointment you need to cancel/reschedule).
If you no-show (you neither keep nor cancel your appointment) you will be charged for your booked services.
If you decide you'd no longer like/need a service we're booked for OR decided you'd like to add/change a service you must notify me at least 48 hours in advance of your scheduled appointment time as I'll need to adjust our allotted time and may no longer be able to accommodate your appointment during our original time slot and/or you will be charged for your originally booked services.
- If you've updated me with your most current cell phone number and email address you'll receive both a confirmation and reminder notification text/email detailing the services you're scheduled for along with the date and time of your appointment.
I keep a tight, timely schedule
If you are running late for your appointment please let me know ASAP and will do my best to accommodate you. Your services may be altered/downgraded to fit your previously allotted time slot and you will be charged for initially scheduled service(s). If you are more than 15 minutes late it is possible I may no longer be able to accommodate your appointment and you will still be charged for initially scheduled service(s).
I am committed to a relaxing atmosphere
Please turn your cell phone to vibrate and keep loud noises to a minimum.
Space is limited in my Salon Suite and may not have available seating for additional guests that are not scheduled.
Please no children in the salon unless they are scheduled for a service. If a child must accompany you please provide advanced notice as I may no longer be able to accommodate your appointment due to limited space.
I want you to LOVE your final look! If you are not completely satisfied, please contact me to schedule a complimentary redo within 3 days of receiving your service. This doesn't cover a change in the originally requested style or color. Full-service price applies after 3 days have passed. Refunds are not offered for any service.
48 Hour Booking program
Life can sometimes get crazy and understand it may be challenging working with a hectic schedule. In order to make salon service scheduling as seamless and enjoyable as possible, you'll be enrolled in the 48 Hour Booking Program if it seems you're having to frequently reschedule or cancel appointments.
You'll be able to book appointments up to 48 hours prior to when you'd like to come in. Unfortunately, appointments booked before that time frame will not be accommodated.
Safety & Sanitation Procedures During COVID-19
Services cannot be offered to or given by anyone who's exhibiting a cough or sore throat, fever, shortness of breath, or loss of taste or smell. If you been around anyone exhibiting the above signs within the past 14 days or are living with anyone who is sick or quarantined you must reschedule your appointment.
Apply the provided sanitizer, which contains at least 60% alcohol, to your hands.
A mask MUST be worn at all times unless the service you are booked for requires its removal.
If you are in for a color service I will supply you with a mask as it may get wet, stained with color, etc.
Disinfectant spray and hand sanitizer are located throughout the salon.
Clients are welcome by appointment only.
Guests, spouses, children, etc. are not allowed unless they have a scheduled appointment.
Clients must wait in their vehicles until their scheduled appointment time. Only at your scheduled time may you enter into the salon.
Leave your purse or other unnecessary belongings in your vehicle. Tuck the form of payment you plan to use into your pocket. Checks are my preferred method of payment; credit/debit card, card on file, cash and gift cards are also accepted.
Each client receives clean linens, towels, capes, etc.
Surfaces and equipment are disinfected after each client.
I am frequently washing and sanitizing my hands throughout the day and after each client.
Any/all of this is subject to change at any time due to an updated State mandate, order, etc.