booking & Appointments
A deposit is required to book certain appointments (based on service/duration). Megan will reach out to you if your appointment requires a deposit, and you'll receive an email invoice with payment details.
Please allow 48-72hr response time for messages, emails, and texts.
A valid credit/debit card on file is required to secure appointments.
If guests prefer to not have a card on file, please book through Megan's online booking site.
If for ANY reason you no-show, need to reschedule, cancel, or downgrade your service, a minimum 48hr notice (in advance of your scheduled appointment time) is required to avoid a charge for your booked services.
Location
HUSH Salon & Spa is located at 586 S Main St in Brewer. You'll be looking for a big blue building on the corner of Elm St. and S Main St. I'm in unit #2 and have a private parking area and entrance on the ELM ST side of the building (please don't confuse this with the entrance and parking area on the S Main St side of the building).
-
There are 2 marked spaces for customer parking, be sure to take only 1 of those 2 spots.
-
Upon arrival, wait in your vehicle until your scheduled appointment time. At your scheduled appointment time you may enter the door with a #2 above and head up the stairs up to Megans suite.
ARRIVAL
If you arrive to your appointment early, wait in your vehicle until your exact scheduled time to come in.
If you're running late, Megan will do her best to accommodate you; if you're more than 10-15min late, she may no longer be able to. Guests will be charged for their initially scheduled service which may be altered or downgraded to fit their previously allotted time slot.
ATMOSPHERE
Please keep your cell phone on vibrate or silent and keep loud noises to a minimum.
We do not have available space or seating for additional guests that are not scheduled.
We are unable to accommodate children in the salon unless they are scheduled for a service.
Service Satisfaction
Megan wants you to LOVE your final look! If you are unsatisfied with your visit, within 3 days of receiving your service, please contact Megan at Megan@MeganPhinney.com so that we can come up with a plan and schedule an appointment to make adjustments. This doesn't cover a change in the originally requested style or color. This is void if you visit a different salon/stylist for adjustments or attempt to adjust your hair at home. Full price applies after 3 days.
Refunds are not offered for any salon or spa service, or retail purchase.
48 Hour Booking program
Life can sometimes get crazy and understand it may be challenging working with a hectic schedule. In order to make salon service scheduling as seamless and enjoyable as possible, you'll be enrolled in the 48 Hour Booking Program if it seems you're having to frequently reschedule or cancel appointments.
You'll be able to book appointments up to 48 hours prior to when you'd like to come in. Unfortunately, appointments booked before that time frame will not be accommodated.