Policies​​​​
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CARD ON FILE:
A valid credit/debit card on file is required to secure appointments.
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​DEPOSIT:
For any appointment over 45min a 25% deposit will be due at the time of booking. The deposit is not an extra fee - it will be fully applied toward the final cost of your service.​
When applicable, deposit invoices must be paid within 24hrs of receipt to ensure your booking is confirmed. The deposit is non-refundable but if you need to reschedule your appointment and do so at least 7 days in advance, your deposit will transfer to your new date/time; if you need to reschedule that same appointment again, your deposit will be forfeited, and you'll need to prepay for that appointment in full.
Regular/recurring clients will have the opportunity to establish a rolling deposit on their account, eliminating the need to submit a deposit for each appointment.​
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SCHEDULING:​
Please use our online booking system to book a new appointment or to manage an existing one.
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If for any reason you no-show, need to reschedule, cancel, or downgrade your service, a minimum 48hr notice (in advance of your scheduled appointment time) is required to avoid being charged for your booked services.
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If you're uncertain of your availability or your schedule changes often you're welcome to book up to 48hrs in advance of when you're looking to get in to ensure you're reserving a time that works for you.
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​Arrival
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HUSH Salon & Spa is located at 586 S Main St in Brewer. You'll be looking for a big blue building on the corner of Elm St. and S Main St. Megan is in unit #2 and has a private parking area and entrance on the ELM ST side of the building (please don't confuse this with the entrance and parking area on the S Main St side of the building).
Park in one of the two marked "Apt #2" spaces and wait in your vehicle until your scheduled appointment time to enter the door with a #2 above, heading up the stairs up to Megans suite.
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If you're running late, Megan will do her best to accommodate you; if you're more than 10-15min late, she may no longer be able to. Guests will be charged for their initially scheduled service which may be altered or downgraded to fit their previously allotted time slot.
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​ATMOSPHERE
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Please keep your cell phone on vibrate or silent.​
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We do not have available space or seating for additional guests that are not scheduled.
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We are unable to accommodate children in the salon unless they are scheduled for a service.
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​Service Satisfaction
Megan wants you to LOVE your final look! If you need any adjustments made, please contact her at Megan@MeganPhinney.com within 5 days of receiving your service so that we can come up with a plan and schedule an appointment. This doesn't cover a change in the originally requested style or color, and is void if you visit a different salon/stylist for adjustments or attempt to adjust your hair at home.
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Refunds are not offered for any salon or spa service, or retail purchase.​​